In many professions, a successful career is marked by an appropriate degree of professional development, verified by a credible certification program and recognised by both the public and one’s peers. The Certified Club Manager (CCM) designation has been the hallmark of professionalism in club management since 1965 and is the cornerstone of CMAA’s/CMASA’s certification programme. It is a valuable and widely respected mark of a manager’s commitment to professional development and the Club Industry.

 The Certified Club Manager (CCM) is a professional certification recognising the unique skills and special knowledge required of today’s Club Manager. It has opened countless doors of opportunity for managers as it communicates their knowledge and ability to serve as a key player in a club’s success. Candidates who have earned the designation have completed a programme enriched with education experience, applicable knowledge, and business tools that can deliver a positive impact.

 Whether you are seeking a promotion, exploring a position outside of your current club, or simply pursuing professional development opportunities to help you tackle increasingly complex responsibilities while preparing for future challenges, the CCM designation can

  • Help you gain credibility and respect in the field
  • Enhance your skills and knowledge
  • Demonstrate your commitment to the profession

As with its education programmes, CMAA’s certification program is a dynamic, continuing process. It includes two levels of further recognition: CMAA’s prestigious Honour Society and the Master Club Manager (MCM) designation.

 The entire certification programme is under the jurisdiction of the Certification Committee with oversight provided by CMAA’s Board of Directors. It is the Certification Committee’s responsibility to consider suggestions from the members and to ensure that the certification program adapts to the ever-changing club management environment.

 Criteria

  • Individuals are required to attain 300 credits from either tertiary education or industry accredited courses.
  • A minimum of 5 years’ experience in the industry before they are able to qualify to write the certification examination.
  • The CCM examination contains 400 questions (multiple choice) taken from a central databank on a random basis.
  • Only those who achieve above 70% aggregate are accredited as “Certified Club Managers” (CCM).
  • The certification is valid for a 5 year period, in which time their education is required to be maintained by attending additional courses related to their development. Currently the points required for maintenance is 120 credits in 5 years (this equates to 1 credit per hour of CMASA approved education).

 

CMASA currently has 10 qualified CCM Managers in South Africa and they are:

Paul Leishman

The Bryanston Country Club

Sue Smith

Helderberg Village

Neels Gerber

Mogol Sports Club

Sandra Lennox

George Golf Club

John Bold

Kuilrivier Golf Club

Peet de Wet

De Zalze Golf Estate

Pam Maybery

Kloof Country Club

Francois Swart

Francois Swart

Atlantic Beach

Paul Stoner

Clovelly Country Club

Vian Schoeman

The Bryanston Country Club

Important for Our Club Industry

For our industry to prosper and clubs to continue to flourish in a very competitive leisure industry, the leadership required will be better served through a robust programme of education and training. Our programme will educate tomorrow’s leaders and managers today!

With a benchmark qualification recognised throughout the world (CCM), club managers can demonstrate their credibility in the job and ensure cross-fertilisation of skills, knowledge and ideas as they manage ever more successful clubs around the globe.

BMI (Business Management Institute) Programmes

CMASA currently delivers all of the required BMI programmes which were developed by Club Managers Association of America (CMAA) and are used by seven Club Associations worldwide as the framework for their education programmes. Specific material is adapted to suit local conditions. (See below for more information)

Certification

Education, by itself, is important and an essential tool for an individual’s personal and professional development, but to be able to prove that the manager has understood the subject matter and retained what has been taught, CMASA provides a credible certification programme which is recognised throughout the Club Industry.

The club management industry is now setting the standard whereby their own qualifications and certification benchmarks become the accepted industry standards of knowledge required to do the job.

What is the CMASA education programme?

In order to supplement the existing skill sets of Club Managers, four classroom-based courses, each of which will be 4 days (Monday to Thursday).

These courses are:

BMI I     Club Management

BMI II    Leadership Principles

BMI III   General Manager/ Chief Operating Officer

BMI IV   Food & Beverage

This pathway therefore will lead club managers from the point at which they enter the profession with some knowledge, through to the outcome where they are well-informed and well-educated club managers.

In short, this is a structured and comprehensive education programme for club managers. We foresee club managers perhaps taking one course a year, fitting in with the demands of their job, and it will be possible therefore for a manager to complete the programme of the required four courses over a period of 3-5 years.

Contact:
Charl Smith