RCA operates as a culture development & customer experience enabler to brands across the retail, medical & hospitality sectors.
They seek to enhance the culture & customer value proposition of our clients through strategy, blended learning and measurement. RCA’s ongoing objective within every client ecosystem is to
- enhance the employee contribution through a greater connection to the company culture and
- to improve consumer per-head spend as a result of greater value being experienced through every touchpoint of the customer journey.
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